Incident Handling & Reporting Policy Template
Defines procedures for detecting, managing, and reporting significant cybersecurity incidents, including the mandatory 24-hour early warning to the CSIRT under NIS 2 Article 23.
What This Policy Covers
Required Sections
A compliant Incident Handling & Reporting Policy for NIS 2 Directive must include the following8 sections. Each section addresses a specific control requirement that auditors will review.
Purpose and Scope
Policy objectives and NIS 2 incident reporting obligations.
Incident Classification
Severity levels and significant incident criteria under NIS 2.
Detection and Initial Response
Alert triage and initial containment procedures.
24-Hour Early Warning
Mandatory early warning to CSIRT within 24 hours of awareness.
72-Hour Incident Notification
Formal notification including initial assessment and IoCs.
Containment, Eradication, and Recovery
Step-by-step response and restoration procedures.
Final Report and Lessons Learned
One-month final report and post-incident review.
Roles and Responsibilities
Incident response team structure and CSIRT coordination.
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Policy Details
Other NIS 2 Directive Templates
Establishes a systematic approach to identifying, analyzing, and treating cybersecurity risks in accordance with NIS 2 Directive Article 21.
Ensures continuity of essential or important services during and after cybersecurity incidents, aligned with NIS 2 Article 21(2)(c).
Addresses security requirements for direct suppliers and service providers, aligned with NIS 2 Article 21(2)(d).
Establishes security controls for network and information systems acquisition, development, and maintenance, aligned with NIS 2 Article 21(2)(e).
Establishes procedures for vulnerability disclosure and coordinated handling of vulnerabilities, aligned with NIS 2 Article 21(2)(e) and Article 12.
Defines policies and procedures for the use of cryptography and encryption to protect network and information systems, aligned with NIS 2 Article 21(2)(h).
Establishes access control policies and asset management requirements for network and information systems, aligned with NIS 2 Article 21(2)(i).
Defines requirements for multi-factor authentication and continuous authentication solutions, aligned with NIS 2 Article 21(2)(j).