SOC 2 Type II
Technical

Change Management Policy Template

Procedures for requesting, reviewing, approving, and deploying changes.

What This Policy Covers

Purpose and Scope-Policy objectives.
Change Types-Standard, normal, emergency.
Change Request Process-Submission and tracking.
Review and Approval-Review criteria.
Testing Requirements-Pre-deployment testing.
Deployment-Deployment procedures.
Rollback-Rollback procedures.
Emergency Changes-Expedited process.

Required Sections

A compliant Change Management Policy for SOC 2 Type II must include the following8 sections. Each section addresses a specific control requirement that auditors will review.

1

Purpose and Scope

Policy objectives.

2

Change Types

Standard, normal, emergency.

3

Change Request Process

Submission and tracking.

4

Review and Approval

Review criteria.

5

Testing Requirements

Pre-deployment testing.

6

Deployment

Deployment procedures.

7

Rollback

Rollback procedures.

8

Emergency Changes

Expedited process.

Generate a Customized Version

This template shows the required structure. PoliWriter generates a fully customized Change Management Policy that references your actual cloud providers, identity systems, tools, and team practices — ready for auditor review.