European Data Protection BoardEnforcement

Italian DPA fines Emirates EUR 180,000 over passenger health data

The Italian DPA fined Emirates EUR 180,000 for failing to provide clear information about processing of health data via MEDIF forms and for excessive retention. Emirates must comply within 30 days.

Framework
GDPR
Who it concerns
Emirates

What changed?

Each point with the sentence from the source that says it.

  1. Emirates failed to provide sufficiently clear, complete and transparent information about the processing.

    However, Emirates failed to provide sufficiently clear, complete and transparent information about the processing.

  2. The Italian DPA also found that the seven-year retention period applied to MEDIF data was excessive in relation to the purposes of assessing fitness to fly and providing assistance during the journey.

    The Italian DPA also found that the seven-year retention period applied to MEDIF data was excessive in relation to the purposes of assessing fitness to fly and providing assistance during the journey.

  3. The Italian DPA imposed an administrative fine of EUR 180 000 on Emirates for infringements of Articles 5(1)(a), 5(1)(e), 12 and 13 GDPR.

    The Italian DPA imposed an administrative fine of EUR 180 000 on Emirates for infringements of Articles 5(1)(a), 5(1)(e), 12 and 13 GDPR.

  4. The Italian DPA also ordered Emirates, within 30 days, to bring the processing into compliance.

    The Italian DPA also ordered Emirates, within 30 days, to bring the processing into compliance.

Which policies should you review?

Suggested from the change above. Check the source before you edit.

  • Privacy Notice

    Review privacy notices to ensure they clearly identify categories of passengers required to complete MEDIF forms and specify which sections and fields are necessary.

  • Data Retention and Erasure Policy

    Review retention periods for MEDIF data to ensure they are not excessive in relation to the purposes of assessing fitness to fly and providing assistance.

Bring your Privacy Notice up to date

PoliWriter writes your policies from a short questionnaire about your company. Your first policy is free.

Written by an AI model from the source above and checked against it: every point is quoted from the source. Not legal advice. First seen 16 Oct 2026.